BetVictor — Privacy Policy

Welcome to BV (Germany) Limited.

In our privacy policy, we are committed to handling your personal data transparently and securely.

Here we explain how we collect, use and protect the personal information you provide to us.

We use other organisations within our BV Group to process your personal data.

If you have any questions about this Privacy Policy, including requests to exercise your rights, please contact our Data Protection Officer at the address above or by email at datenschutz@betvictor.de. You will receive an answer as soon as possible and at the latest within one month of receiving your request.

How will my data be used?

We will only use your personal data for purposes for which the law allows us to do so. As a general rule, we use your personal data in the following situations:

a) Where we need to perform the contract you have entered into (relevant if you are a previous customer), or at your request, where we need to take steps before we can enter into the contract with you.

b) Where we need to comply with a legal or regulatory obligation in connection with the regulated licences granted to us:

• To detect and prevent crime;
• To comply with anti-money laundering regulations;
• requests from law enforcement, courts, or regulators;
• For safe gambling purposes;
• To protect the integrity of professional sports.

c) Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests .

d) Where we have your consent or as part of our legitimate interests, we use your Identity, Contact, Technical, Usage and Profile Data to form an opinion about what you may want or need, or what may be of interest to you. This is how we decide which products and offers might be relevant to you (we call this marketing). You will receive marketing communications from us if you have requested information from us or used our services, or if you have provided us with your information when you entered a contest or registered for a promotion and, in any case, have not opted out of receiving these marketing communications.

Cookies

[We collect cookies to analyze our website traffic and performance; we never collect any personal data]

Who do we share your data with?

We may need to share your personal data with other companies within the BV Group who are based in the UK, Hungary and Gibraltar and who provide our gambling and betting offerings, customer marketing and profiling services, as well as executive management information.

We also share your personal data with external third parties:

Credit reference agencies, financial institutions, providers of age verification and identity management systems (depending on the location of your registration), providers of enhanced due diligence, providers of fraud prevention and AML (anti-money laundering) solutions. The information we receive from the aforementioned third parties serves as the basis for our decision whether to start, perform or terminate the contractual relationship with you.

• Payment service providers that process your deposits and withdrawals
• Gambling and gaming operators, for example, who need to know your customer account balance so that you can use the available products.
• Service provider for our customer service and compliance teams.
• Professional advisors, including lawyers, bankers, accountants, and insurers who provide consulting, banking, legal, insurance, and accounting services.
• Financial authorities and tax departments, regulators and other authorities in Germany, Malta, the UK, Hungary and Gibraltar where required.

We may also share personal information in our legitimate interests with parties with whom we wish to sell, transfer, or merge parts of our business or assets. Alternatively, we may seek to acquire or merge with other companies. If there is a change in our business, the new owners may use your personal information in the same way as set out in this Privacy Policy.

Will my data be transferred internationally?

Some of our third-party service providers are based outside the European Economic Area (EEA), so the processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure that a similar level of protection is maintained by implementing at least one of the following safeguards:

We will only transfer your personal data to countries that have been deemed to be adequately protected by the European Commission (adequacy decision).

Where we use certain service providers, we may use specific contracts and/or clauses approved by the European Commission that provide your personal data with the same level of protection as in Europe.

How long do we keep your data?

We will only retain your personal data for as long as is necessary for the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting obligations.

In order to comply with the obligations of our licence. In addition, we retain personal data for longer if it is necessary for a legal purpose or litigation.

What rights do I have?

You have the right to access the personal data we hold about you, to request the correction of any inaccuracies and, under certain conditions, to request the deletion of your data. To exercise these rights, please contact us using the contact information provided.

Cookie Policy:

Our website does not use tracking cookies. We respect your privacy.

Changes to the Privacy Policy

We reserve the right to update or change this Privacy and Cookie Policy at any time. Any changes will be posted on this page and, if necessary, notified to you by email.

BV (Germany) Limited is an officially licensed sportsbook under the supervision of the Malta Gaming Authority (license number MGA/B2C/819/2020 dated 28 December 2020).

If we do not respond to your request, you have the right to lodge a complaint with the regulator of Malta (the supervisory authority) and to seek a remedy. You can contact the Malta Supervisory Authority by email at info.mga@mga.org.mt by  phone at +356 2546 9000 or by post at Malta Gaming Authority Authority, Malta Gaming Authority Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM 1001, Malta.

If you have any further questions, please email our Data Protection Officer at datenschutz@betvictor.de or write directly to the Data Protection Officer: BV Germany Limited, Level 5 Quantum House, 75 Abate Rigord Street, Ta’Xbiex XBX 1120, Malta.